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Terms & conditions.

The terms on which we sell, and on which this site is provided.

Last updated July 2026

Who we are

This site is operated by DavaniQ Pharma Pvt. Ltd., registered at 65, 3rd Floor, Dawa Bazaar, Shop 13 to 14, RNT Marg, Indore, Madhya Pradesh 452001. By using this site or placing an order you agree to these terms.

Products and information

Our products are cosmetic formulations intended to support skin health and appearance. They are not medicines, and nothing on this site (including the journal, the concern guides and the skin quiz) is medical advice or a diagnosis. It is general information written to be useful. For any persistent, painful or changing skin concern, consult a qualified dermatologist.

Orders and pricing

All prices are in Indian Rupees and inclusive of applicable taxes unless stated. We may correct pricing errors and will tell you before dispatch if one affects your order. Acceptance of an order occurs on dispatch, not on payment.

Availability

Products are subject to availability. Where an item is unavailable after you've paid, we'll refund it in full rather than substitute something.

Returns

Set out in full on our shipping and returns page, which forms part of these terms.

Intellectual property

The content of this site (text, photography, design and formulation documentation) belongs to DavaniQ Pharma Pvt. Ltd.. You're welcome to quote or link to our journal with attribution; please don't reproduce it wholesale.

Liability

We stand behind our products used as directed. We can't accept liability for reactions arising from use contrary to instructions, from use alongside prescription treatments without medical advice, or from a known allergy to a listed ingredient. Always patch test if you react easily, and read the full ingredient list printed on the pack.

Governing law

These terms are governed by the laws of India, and the courts at Indore, Madhya Pradesh have jurisdiction.

Grievance officer

Narendra Yadav, Grievance Officer
info@davaniqpharma.com · +91 92012 36094
DavaniQ Pharma Pvt. Ltd., 65, 3rd Floor, Dawa Bazaar, Shop 13 to 14, RNT Marg, Indore, Madhya Pradesh 452001

We acknowledge every complaint within 48 hours and resolve it within one month. If we have not resolved it to your satisfaction, you can escalate to the Data Protection Board of India for anything concerning your personal data, or to the consumer authorities for anything concerning an order.

Contact

Questions about these terms: info@davaniqpharma.com.